Contact & FAQ

Customer Support

Email: info@smiliofficial.com 

Important Disclaimer: Smili Pearl is intended for cosmetic whitening only. Please consult with a dentist before use if you have existing dental issues, or extreme sensitivity.

Business Details: Trade Name: Smili Website: www.smiliofficial.com

Frequently asked questions

Can I use it during pregnancy?

We recommend consulting your doctor before using any whitening products during pregnancy or breastfeeding.
How long does shipping take?

We ship all orders to the UK. Your order will arrive within 7-12 business days with full tracking included.
What if I am not happy?

No problem! We offer a full 30 day money back guarantee — no questions asked. Contact us at info@smiliofficial.com and we will sort it out for you
Is it safe?

Yes! Our PAP+ formula is 100% peroxide-free and enamel-safe. It has been tested and approved for daily use without causing sensitivity or damage to your teeth.
Will my teeth actually get whiter?

Absolutely. Our unique PAP+ formula effectively whitens your teeth — that is why we offer a 30 day money back guarantee. If you don't see results, you get a full refund.
How often should I use it?

We recommend using Smili Pearl once a day until you reach your desired result, or for the full 7 treatments in the box.
How long do the results last?

Results typically last 3-6 months depending on your diet and lifestyle. Coffee, tea and smoking can shorten the duration.
Will my teeth become sensitive?

In most cases no — our peroxide-free formula is specifically designed to avoid sensitivity. If you do experience any mild sensitivity, it should disappear within 1-2 hours after treatment.