Our Satisfaction Guarantee

At Smili, we want you to love your results. If you're not satisfied after completing the full 7-day treatment as instructed, contact us within 30 days of receiving your order and we'll review your case.

Please note the following conditions:

• The guarantee applies only when the product has been used as directed for the full treatment period
• Results may vary depending on the natural shade of your teeth, dietary habits, and lifestyle factors such as coffee, tea, or smoking
• The guarantee does not apply to sensitivity complaints, as our formula is peroxide-free and enamel-safe
• We reserve the right to request photo evidence before processing any claim
• The guarantee is limited to one claim per household

To submit a claim, email us at info@smiliofficial.com with your order number and a brief description of your experience. We aim to respond within 2 business days.

Smili reserves the right to assess each claim individually. This guarantee does not affect your statutory rights under UK consumer law.